Frequently Asked Questions Frequently Asked Questions
Here you will find answers to many questions that we are commonly asked. Please check here before you send us an email as you may find your answer is here without waiting for a reply. We will update this section regularly so if you didn't see an answer before it may be there now. If you don't find an answer here please feel free to email us at modern.motorsports@verizon.net
A)General Questions
B)Product Questions
1) Who is Modern Motorsports?
2) How do I place an order?
3) How do I contact you?
4) What are your hours?
5) Do you take credit cards by phone / mail?
6) If I place an order how long will it take to ship?
7) I used to be able to get to your site from angelfire/nj4, blah, blah but now I can't. Why?
8) I tried to find this site by using the "..modern-motorsports.." link above (or in an ad, posted on a board, etc.) but only got an "under construction" / page not found/ or another site, why?
9) How long does it take you to respond to an email? / I sent you an email but haven't heard back, why?
12) Do you ever run sales or promotions?
13) How do I get on your mailing list?
14) I'd like to get a car posted in the "customers rides" section. How do I go about it?
15) I'd like to have my link added to your website. How do I go about it?
16) Can I get a catalog by mail?
17) How do you handle preorders?
18) I placed a preorder. When will I receive it?
19) I have an idea for a part. Can I send it to you?
20) When will (insert upcoming release here) be out?
21) Where can I get tips & tricks?
22) If a decal is out of stock can I still order it?
23) Can I preorder a decal?
24) Can I return an item?
25) I placed an order that has parts that are available now and preorder parts. How do you handle it?
26) How long will it take receive my order once it's shipped?
27) I haven't received my order yet, why?
28) I'd like to get a refund on a preordered part. How do I do that?
29) Can I pay by Check or Money Order?
30) I can't view the large product pictures. Why?
31) Do I have to use PayPal to purchase online?
32) I don't have a PayPal account. Can I still buy from you online?
33) Who do you use to ship?
34) Do you ship to a PO Box?
35) Can I track my shipment?
36) Do I really need insurance?
37) Did you receive my order?
38) Where else can I buy your products?
39) I am a hobby shop / distributor, how can I get info on becoming a dealer?
40) How do I redeem a gift certificate?
41) Do you ship internationally? How do I pay the shipping difference?
42) I live in a foreign country that gets charged "duty" on packages. Can you declare it's value as...
43) My credit card was charged right away but my order hasn't shipped. Why?
44) You used to have a phone number listed but I can't find it anymore / What's your phone number?
PRODUCT QUESTION ANSWERS COMING SOON!
B Section 1) General Product Questions
1) What are your parts made of?
2) What is resin?
3) I've never used resin before. How do I use it?
4) Do I have to soak your parts first? What should I soak them in?
5) What are "metal-ized" parts? How do I use them?
6) What are JWTBM decals?
7) How do I use vacuformed parts?
B Section 2) Specific Product Questions
1) How hard are your noses to mount? How do you do it?
2) How hard are your tails to mount? How do you do it?
3) How do you install your custom seats (IN-S2, S4, S5, S6)?
4) How do I use your NACA Ducts?
5) How do you install your RS-11/ RS-12 spoilers?
6) Where do the transponders in your "goodie" pack go?
7) Your dash boards don't have guages. What do I use for guages?
8) How do I use your exhuast?
9) How do you install your dash recess?
10) Where does your EN-TCL mount?
11) Where does IN-CA go?
12) How do I use your dashes with your IG-DA or my own modified dash recess?
13) How do I use your A/N fittings?
14) Where does the rear end chain in your "goodie" pack go?
15) I sanded / trimmed, etc. the metal finish off of a "Metal-ized" part. What color do I use to refinish it?